Frequently Asked Questions
How are Voxelio CastLab courses structured?
Courses are module-based with clear outcomes, transcripts, and checklists. Self-paced modules include quizzes; cohort labs include live feedback sessions.
What is a Live Cohort?
A small group works through a defined project (e.g., publishing a pilot) with instructor guidance and peer reviews on a fixed schedule.
Do you offer refunds?
Refunds depend on the product. Self-paced courses may have a short review window if less than a specified portion is completed. Cohort seats are limited and typically non-refundable once the cohort begins. Details are listed at checkout.
Are transcripts included?
Yes. We provide downloadable transcripts and caption-ready scripts for accessibility and note-taking.
Can I get a certificate?
We issue completion certificates for eligible tracks. Certificates indicate learning objectives covered but are not an academic credential.
What tools do I need?
A computer with a modern browser, a basic microphone, and headphones are sufficient to begin. Some modules suggest specific DAW features, but alternatives are provided.
Is there a schedule for cohorts?
Cohort sessions run throughout the year. Open seats and dates appear in the catalog under “Live Cohort”.
Do you support teams?
Yes. Teams can enroll in self-paced libraries and book private cohort labs. Contact us to discuss your workflow and goals.